RealNews

Software Users Hit a Rough Patch

Keeping up with the latest security updates is a full-time job. Dale Sweitzer, a network administrator for Crossville Ceramics in Crossville, Tennessee, has hit a rough patch–or a series of rough patches to be exact. Sweitzer, who handles security for 160 geographically dispersed PCs running Microsoft software, says that he spends more time and money applying software patches than he spends doing practically anything else on the job. And he’s not alone. Although vendors like Microsoft have been working to simplify software patch delivery, the problem remains critical for IT administrators, who are struggling to keep up with the patch work. From filling security holes to upgrading features, the act of applying patches–installing a new piece of software code over an old one–has become, for many people, a full time job. “Patching is a nightmare,” said Alex Bakman, founder and CEO of patch management provider Ecora. The recent onslaught of security threats like Blaster and Slammer have only aggravated the problems administrators face, he said. Full Story

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