A software glitch in Network Solutions’ hosted Web addressing system knocked what may have been as many as 30,000 Web sites and e-mail addresses offline for several hours Thursday morning. The problem with the company’s hosted domain name service, which provides links from sites’ domain names to the numbered Internet addresses where data is actually reached, affected only Web sites which had allowed Network Solutions to take over this address-book service for them. THE COMPANY HAD recently touted the near-infallibility of its addressing system as a core selling point for new customers. A representative for the company said a software bug had affected the service in a way that a file containing information needed to direct Web address requests had been truncated, affecting all the company’s managed domain services. Full Story
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