RealNews

Comment: IT staff go through bad patches

Imagine that you have become the proud owner of a brand new, very expensive, top-of-the-range company car. After the first few days of driving, the manufacturer tells you that because of a production fault the front bumper could fall off at any time. It sends you a piece of wire to put it right. But when you attach the wire, you discover to your horror that the fix has compromised the car’s steering so you have to put it on the blocks to sort it out. Clearly, no customer in their right mind would accept such a situation, and yet IT managers do just that on a daily basis as they frantically attempt to patch their flawed systems. The big problem is that there is simply not enough time to shore up system defences. As confidence in the quality of patches plummets, increasingly IT managers are having to test them on isolated parts of the network before applying them. Full Story

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