Computer systems backup providers haven’t seen the spike in business they might have expected from the Iraq conflict or the SARS outbreak–but that doesn’t mean the disaster recovery industry is faltering. Disaster recovery companies–which prepare clients to restore data and systems after fires, terrorist attacks and other crises–are enjoying other boosts. These include government efforts to better safeguard data in the financial services and health care fields, as well as corporations’ desire to improve their recovery speeds. Several years ago, businesses often planned to be able to bounce back from disruptions in 48 hours, said Brian Fowler, director of global business continuity services at Hewlett-Packard. But with so many companies relying on Web sites to take orders and to connect with customers, a 24-hour window is becoming a more common demand. “Today, in this e-business world, more and more of those recovery times are coming down,” Fowler said. Full Story
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