RealNews

Human Factor Wild Card in IT Performance

The incident I am about to reveal today is so bizarre that it might seem to be the stuff of fantasy. Unfortunately, it’s not. This extremely weird fiasco does make me wonder though if people put on their thinking caps before they go to work each morning in Saudi Arabia. The incident involves a Saudi bank and in good conscience I can’t say which one — not to protect the bank, but to protect the bank’s customers. The whole crazy mess got started on April 23 when the bank sent out a message to a group of its Internet banking users. The message read in part: “As a valued member and as part of our services enhancement strategy, we invite you to give us your appreciated feedback and comments. This would enable us to serve you better…Kindly be mindful of safeguarding your subscriber ID and password. Rest assured, your accounts are secured and protected with us. Please feel free to call us on our toll-free number for further clarifications. We look forward to an everlasting relationship with you.” Full Story

OODA Analyst

OODA Analyst

OODA is comprised of a unique team of international experts capable of providing advanced intelligence and analysis, strategy and planning support, risk and threat management, training, decision support, crisis response, and security services to global corporations and governments.