RealNews

Tech Tools Lead Homeland Security Plan

The Homeland Security Department plans to put the fight against terrorism in the palms of many hands–literally, through wireless devices and other new technology. Spreading information quickly, to both citizens and law enforcement, by using wireless technology is a major priority, said Steve Cooper, chief information officer of the Homeland Security Department. He gave a keynote address at the 2003 Federal Office Systems Exhibition here this week. The Homeland Security Department plans to serve all citizens as customers, Cooper said. “Our goal is to make it work all the time,” he added. “We want to be faster, better, cheaper.” The Homeland Security Department also faces an organizational challenge: how to efficiently house 22 agencies with hundreds of thousands of personnel under one roof. Yet the world’s largest bureaucracy expects to furnish itself with state-of-the-art technology to protect the nation from terrorism and natural disasters. The agency is looking to private companies for the most advanced tools possible. Full Story

OODA Analyst

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