It seems that the company does not care about its clients at all. Russian media have caused a commotion regarding the fact that the client base of Russia’s largest cellular operator has been stolen. Mobile TeleSystems (MTS) allegedly conducts the internal investigation of the incident. There is no information about the process of the investigation, though. Compact disks containing the stolen confidential information are now available on market places and on the Internet. However, no one tries to detect the thieves and to organize a demonstrative trial on them, convicting them to the maximum imprisonment. Mobile TeleSystems did not even ask law-enforcement bodies for help, as if everything is quiet and nothing happened. It seems that nobody cares about the fact of human rights violations – the rights, which are guaranteed by the Russian law, by the way. Even MTS clients evince no wish to stand up for their rights. They do not hurry to sue the cellular operator. The following letter was sent to the company Mobile TeleSystems on February 6th. However, no response has been received yet. Full Story
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