Microsoft Corp. plans to release artificial intelligence tools on April 1 that will help cybersecurity workers produce summaries of suspicious incidents and ferret out the devious methods hackers use to obscure their intentions. Microsoft unveiled its Copilot for Security about a year ago and has been trialing it with corporate customers ever since. Testers include BP Plc and Dow Chemical Co. and now number “hundreds of partners and customers,” according to Andrew Conway, Microsoft’s vice president of security marketing. Customers will pay a fee based on usage, much as they do with the company’s Azure cloud services. The security Copilot is part of Microsoft’s ongoing effort to infuse its major product lines with artificial intelligence tools from partner OpenAI and persuade corporate customers to buy subscriptions. While AI can help generate content and synthesize corporate data, it also makes errors that can be costly or embarrassing. Because computer security is so critical and the risks so high, Conway said the software giant has taken extra care with this Copilot. The software combines the power of OpenAI’s model with the massive troves of security-specific information that Microsoft collects. “There are a number of things, given the seriousness of the use case, that we’re doing to address [risks],” he said, including seeking constant feedback on the product and where it falls short. “All of that said, security is still a place today where security products generate false positives and generate false negatives. That’s just the nature of the space.” The Copilot works with all of Microsoft’s security and privacy software, offering an assistant pane that can produce summaries and answer questions. For example, one of the company’s security programs already collects a variety of security alerts and combines the related ones into a single incident. Now, when a user clicks on each incident, the Copilot can summarize the data and write a report, a typically time-consuming process.
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