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Federal and SLED IT managers say AI will be a game changer

A new survey by MeriTalk indicates that 90% of IT managers in Federal, state, local, and higher education (SLED) organizations say that in over the past two years, a shift has taken place toward the adoption of AI technologies. Despite this, only 14% of respondents stated that AI has been adopted in their own organization. Yet 61% of organization do benefit from at least one AI solution, with the most common ones being voice assistants, high performance computing, and chatbots.

Mason McDaniel of the Bureau of Alcohol, Tobacco, Firearms, and Explosives believes that “AI’s potential is vast for government agencies.” He believes that “advanced intelligent technologies will increasingly handle routine processes, allowing employees to focus on the more challenging tasks where humans excel,” and that “as AI becomes more prevalent, we can expect improvements in cybersecurity, data analysis, risk management, fraud detection, and much more.”

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