Monday will be one of the biggest online shopping days of the year, and also one of the most treacherous. On Cyber Monday, the first Monday after Thanksgiving, consumers are expected to spend $821 million this year, up 12% from 2007, says Robert Williams, CEO of Conversive, a customer-service software company for online merchants. Monday may be the biggest day in a $44 billion online holiday shopping season, predicts Forrester Research. Full Story
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