RealNews

Critics: Ask Jeeves Silently Serves Software

Anti-spyware and other security software makers are saying the butler did it, claiming search player Ask Jeeves is installing software on users’ machines without properly notifying them or confirming their consent. The issue has caused questions about whether the software and features Ask Jeeves is delivering its users is adware, spyware or otherware, but analysts agreed the improper notification about the software — reportedly hidden deep in a user agreement document — is bad policy at best, highlighting the need for more user awareness and an upfront approach from companies that may be cluttering PCs for their own advertising profits through partners and third parties.Full Story

OODA Analyst

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