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Most firms cannot count cost of IT downtime

A majority of firms have little or no idea how much IT downtime could cost their business, according to a survey out today. Of those able to provide an estimate, almost half reckoned it to be $100,000 per hour – or more. Two-thirds (67 per cent) of 400 enterprises quizzed by Forrester Research either did not know or could not provide an estimate of the financial cost to their business of such a scenario. Many organisations often monitored the effects of application performance from a technical or fault diagnostic perspective while failing to relate any problems to an organisation’s bottom line. Forty-two per cent of organisations who came up with figures set the amount at at least $100,000 an hour. A quarter (25 per cent) reckon application downtime would set them back between $100,000 and $500,000 per hour and 13 per cent estimated costs at between $500,000 and $1 million per hour. One in 25 (4 per cent) predicted losses of greater than $1 million per hour if key apps went tits-up. Full Story

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