As an IT manager, where does your responsibility end? When staff are in the office you are reasonably expected to monitor, manage and support their technology. But with 48 per cent of the population now online at home, the need for home-user support beyond premium-rate troubleshooting helplines is becoming apparent. You probably feel, however, that nobody is going to budget for time spent looking after employees when they’re recreationally online at home doing everything you rightly do not allow them to do at work. It’s their personal data and systems that are at risk of disruption, after all. But with the increasingly complex social engineering tactics used by the latest viruses, your lack of action could come back to haunt you. Quite simply, if you don’t care about these home users, an army of 11.9 million computers – that’s all the households in the UK that are online – could be turned against your business. Full Story
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