RealNews

City Governments Map Trends

bureaucratic, pothole-plagued world of big-city government is making creative use of sleek, innovative technology. Specialized mapping software helped New York plot the addresses of people who had called to complain about having lost their heat during a recent cold snap. That helped determine precisely where the city should set up “heating centers” for New Yorkers to huddle in. In fact, officials can make a few mouse clicks to see any number of trends swirling in the city of 8 million people: which neighborhoods are low on fire trucks, where the West Nile virus has appeared or which streets were recently paved and should be off limits to digging. Other cities are increasingly using the technology to infuse efficiency and clarity into what would otherwise be simple civic drudgery. Full Story

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