RealNews

Outage disrupts N.Y., Detroit 911

Last week’s blackout disrupted emergency dispatch systems in two major cities, leaving 911 operators in Detroit hand-writing notes to distribute to police officers on the streets and cutting communications between New York dispatchers and personnel for spans as long as 14 minutes, officials acknowledged Sunday. The three extended New York disruptions–of 14, 11 and 7 minutes–did not affect incoming 911 calls from the public, but they cut off normal communication between dispatchers and personnel on the street, said fire department spokesman Mike Loughran. Loughran said the fire department, which dispatches emergency services, has a backup system that could relay calls directly over hand-held radios if necessary. Full Story

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