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MS plans error reporting tool for corporate users

Microsoft plans to offer corporate customers a version of its Dr. Watson error reporting tool to help administrators pinpoint and solve software problems, a Microsoft executive said Tuesday. PC users can already send error reports to Microsoft via the Internet when an application crashes or other software trouble occurs. The information is collected at Microsoft and used to determine what needs to be done to solve the problem. The bug reports can result in a software update distributed via Windows Update. “The idea is to extend Online Dr. Watson and give the corporate software developer the ability to analyze issues in their applications so they can provide fixes,” said Mike Nash, vice president of Microsoft’s security business unit, said in an interview at Microsoft’s Windows Hardware Engineering Conference (WinHEC) in New Orleans. Microsoft refers to the product internally as Online Dr. Watson. Full Story

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