Users of Internet-based telephone services can finally call 911. Vonage DigitalVoice, the biggest provider of voice over Internet Protocol service, will formally announce this week that it is enabling customers to connect to the 911 emergency system, becoming the first such provider to offer the capability. “You’re seeing the first few steps into the future,” Executive Vice President Lou Holder said on Tuesday. The company began offering customers the capability during the last few weeks but has yet to officially tout the move. It’s hard to imagine not being able to connect to 911, but that’s been a problem for the growing number of people using the Internet telephony services, a money-saving alternative to traditional phone plans. Full Story
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