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GAO praises security agency for results-oriented management strategy

The Transportation Security Administration is off to “an impressive start” at motivating its workforce to focus on achieving performance goals, according to a new report from the General Accounting Office. The young agency has developed a strategy to help it reach concrete goals and keep managers invested in the process, the report (GAO-03-190) said. The strategic plan has allowed TSA to meet airline baggage screening deadlines and will serve the agency well as it makes the transition from the Transportation Department to the Department of Homeland Security, the report concluded. The 2001 Aviation and Transportation Security Act, which created TSA a little more than a year ago, requires the agency to implement results-oriented management practices to help meet its important aviation security responsibilities. In addition, solid management practices are necessary to help TSA protect maritime and ground transportation, GAO said. Full Story

OODA Analyst

OODA Analyst

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