Just as it was preparing for the busy Valentine’s Day holiday today, flower retailer FTD Inc.’s Web site had a security flaw that allowed some online customers to view information about other customers as they ordered on the FTD.com Web site. In a terse e-mail statement today, Downers Grove, Ill.-based FTD acknowledged the problem and called it “a brief technical issue in which a limited number of customers may have been able to view a subset of another customer’s data. “The company immediately resolved the situation and we have added additional levels of security to our Web site,” the statement said. “We take protecting the integrity and confidentiality of our customers’ personal information very seriously and continue to work diligently to uphold the industry’s highest privacy and security standards.” Despite those assurances, though, FTD as of midafternoon hadn’t posted an announcement about the security problem on its Web site to alert customers about it. Full Story
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