“‘Nobody wants to negotiate with terrorists. Nobody wants to pay terrorists,’ said Chief Timothy Sheehan. ‘We did everything we possibly could.
‘It was an eye-opening experience, I can tell you right now. It made you feel that you lost control of everything,’ he added. ‘Paying the bitcoin ransom was the last resort.'”
Source: Police chief: “Paying the Bitcoin ransom was the last resort” | Ars Technica