The recent 35-day US government shutdown created a significant backlog in terms of the re-authorization of employee credentials, such as personal identity verification (PIV) cards and log-in credentials. The expiry of these credentials during the shutdown meant that a host of furloughed federal workers were locked out of their systems once they returned to work.
However, the Food and Drug Administration (FDA) and the Interior Department managed to overcome these and other issues related to the shutdown through successful contingency planning, which involved some innovative solutions.
Read more: How Two Agencies Handled Expired Credentials After Historic Shutdown
